the challenge

Castle Group needed to modernize a heavily manual AP process that relied on paper checks and time-consuming workflows. The organization wanted to improve payment efficiency while maintaining visibility and control within its proprietary AP platform.

Key priorities included:

• Reducing reliance on paper checks
• Streamlining vendor payment workflows
• Supporting long-term operational scalability
• Maintaining oversight of AP operations
• Integrating automation into existing systems

The organization also wanted a provider that would operate as a true strategic partner.

“Ultimately, we decided to go with REPAY because REPAY made us feel like a partner, not a customer,” said Vaughn.

the solution

Castle Group partnered with REPAY to automate vendor payments while maintaining oversight of the AP process.

“We wanted to maintain control of the accounts payable function but automate the payment cycle,” Vaughn explained.

Together, Castle Group and REPAY integrated payment automation into Castle Group’s proprietary AP platform, enabling the organization to streamline payment execution and transition vendors to electronic payment methods.

the result

The operational improvements were immediate. Castle Group successfully transformed its payment process from primarily manual to approximately 50% electronic payments, improving efficiency across the organization.

• Significant reduction in manual check processing
• Faster, more efficient payment execution
• Increased electronic payment adoption
• Improved scalability across AP operations
• Strong ongoing partnership and support from REPAY

Vaughn noted, “By being able to automate that process, then we can do true value-added tasks for our customers.”

When asked whether he would recommend REPAY, Vaughn didn’t hesitate:

“If someone came to me and asked me if they should partner with REPAY, I would wholeheartedly tell people they can’t go wrong.”