Sage 300 Case Study

Audio, video, lighting company streamlines eCommerce payments

The previous credit card transaction process for Peachstate Audio was slow and cumbersome. Only one person at the company understood clearly how to capture payments online, and sales associates completing phone orders had to leave their workstations and run credit cards at a shared terminal. These outdated processes created bottlenecks.

"The biggest challenge we were facing was that only one person at the company knew how to capture payments on the website, and if that person was on vacation... we don’t know what we would have done.” -Mary Beth O’Rouke, Business Development Manager